Privacy Policy

Effective date: 2025

Valenza LLC ("Valenza Media", "we", "our", or "us") is a U.S.–based digital marketing agency serving medical spas and aesthetic practices. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, interact with our ads, complete a lead form, or engage our services.

Information We Collect

  • Contact details (name, email, phone, business name, role)
  • Lead form details (services of interest, budget, location, notes)
  • Website usage data and cookies (pages viewed, referrers, device, IP, session data)
  • Payment and billing data when purchasing services (processed securely by Stripe/PayPal)

How We Use Your Information

  • To respond to inquiries, schedule consultations, and deliver services
  • To plan, launch, and optimize marketing campaigns and automations
  • To provide analytics, reporting, and performance insights
  • To improve our website, ads, and client experience
  • To comply with legal requirements and enforce agreements

Third‑Party Tools We Use

We may share limited data with trusted processors solely to operate our services:

  • Meta Ads (advertising & attribution)
  • Google Analytics (site analytics)
  • Calendly (scheduling)
  • Stripe/PayPal (payments)
  • CRM/automation platforms for lead management

Cookies & Tracking

We use cookies and similar technologies to measure site performance, personalize experiences, and improve advertising relevance. You may control cookies through your browser settings; some features may not function without them.

CCPA & GDPR

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal data. California residents (CCPA) and EU/UK residents (GDPR) may also opt‑out of certain data sales/sharing and withdraw consent. Requests can be submitted via the contact email below. We will verify and respond within applicable timelines.

Data Security & Retention

We apply administrative, technical, and organizational safeguards appropriate to our business. Data is retained only as long as necessary to provide services, meet legal obligations, and resolve disputes.

Your Choices

  • Opt‑out of marketing emails using the unsubscribe link
  • Request access, correction, or deletion of your data
  • Manage cookie preferences in your browser

Contact

Questions or requests: support@valenzamedia.com

Valenza LLC • 271 W. SHORT ST STE 410 #2353, LEXINGTON, KY 40507